Account Verification at mxoo1
Verification is how we keep your account and your balance secure. We ask for a copy of a valid national ID and a selfie holding it — the same documents your wallet provider already asked for when you opened your bKash or Nagad account. Upload them through the verification section in your account settings. Our team reviews submissions and confirms status by
email or in-app notification. A verified account has no withdrawal holds and is protected against unauthorised access. Think of it as the lock on your cashier, not a barrier in front of it.
- Go to Verification Settings — Find the verification section inside your account settings. It lists exactly which documents are needed and the accepted file formats.
- Upload Your National ID — Submit a clear photo of your valid national ID — front and back. The image must be readable; blurry uploads will be returned for resubmission.
- Submit Your Selfie — Take a selfie holding your ID next to your face. This step confirms the account belongs to you and protects against unauthorised use.
- Await Confirmation — Our team reviews your submission and sends a confirmation via email or in-app message. Once approved, your account is fully unlocked for withdrawals.